Dispute Resolution Officer

• Fixed-term (12 month) full-time opportunity with the potential to become permanent  
• Reputable organisation in convenient Sydney CBD location 
• Flexible hybrid working environment (3 days working from home)  
• Grow your skills with comprehensive training and development 
• Additional leave benefits 

Looking for a career move where you can make a difference? 

EWON is highly respected and provides consumers with independent, free, informal dispute resolution services. Working in an ombudsman scheme provides a unique career experience for people with a strong customer service orientation, who are looking to be part of a great team doing rewarding and valuable work.  

Our opportunity 

An exciting opportunity for an experienced and motivated dispute resolution professional to join our fast-paced Dispute Resolution Team.  

The role of the Dispute Resolution Officer is to work across the Dispute Resolution department performing a range of duties including receiving and assessing complaints, recording, investigating and resolving short-term and high complexity complaints.  

 This role requires a high level of customer service, advanced interpersonal and communication skills...