Consultant, Sales & Service

We’re ready for you! Join the largest general insurance group in Australia and New Zealand as a Sales & Service Consultant.

Your Role

We have multiple opportunities for Sales and Service Consultants to join our NRMA Insurance Customer Care team. You’ll be the first point of contact for our customers and partners and will be focused on converting enquiries into sales and retention outcomes. 

Additionally, you’ll provide quotes and facilitate new business sales, ensuring every interaction delivers an exceptional customer experience. On average, you can expect to handle between 20-30 calls per day, depending on the nature of the enquiries.

Successful candidates will work from our call centres located in Boorloo (Perth), Tarndanya (Adelaide) and Meanjin (Brisbane) with some flexibility to work from home after induction.

We lock in rosters over 4 weeks in advance and your working hours per week are within 5 days across Monday to Saturday (anywhere between 7am to 8pm in the weekdays, 7am...