Customer Service Officer – Call Centre

A future with ASIC means that your work will contribute to ASIC’s vision for a fair, strong and efficient financial system for all Australians.

We value what you will bring. We value those with good customer service skills and enjoy working in a team environment.

The team

The ASIC Registry administers more than 30 legal registers. The two largest, the Companies register and the Business Names register contain the details of over more than 3.2 million companies and 2.7 million business names. These registers are the official source of information about business names, companies and other professionals, registered or licensed to operate in the Australian economy.

The role 

• Deliver a professional enquiry service, answering customer enquiries via multiple channels including phone, email and web chat.
• Guide customers to appropriate information resources, assisting them to transact online and educating them about ASIC services and our website.
• Confidently provide quality customer service displaying empathy, ASIC knowledge and the ability...